Cancellation and Returns Policy



Payment Policy: 


The full amount of the booking should be paid at least 20 days before the arrival; if the amount due is not settled by the end date (20 days prior arrival), the reservation will be considered void. 

For Today's Value Rates the full amount should be paid right after the booking. In case of cancellation, modification or no-show the full amount of the booking will be charged. 


Cancellation policy: 

For bookings canceled 3 days before arrival 100% of first night will be charged. 

For bookings canceled later than 3 days before arrival, there will be no refund and the total price of the reservation will be charged. 




Payment policy: 

A deposit will be charged right after the booking (40%)

The amount due must be settled at least 30 days before the arrival; if the amount is not settled the reservation will be cancelled. 


Cancellation policy: 

For bookings canceled up to 31/1/2020 there will be a charge of 50 euro

For bookings canceled between 1/2/2020 and 24/2/202020% of the amount will be charged.

For bookings canceled between 25/2/19 onwards, 50 euro will be refunded. 


Community Packages (Run Mummy Run)


Terms and Conditions:

A deposit payment of 30% of your overall amount has been paid. The full payment must be settled 30 days prior to your arrival.

For bookings cancelled up to 31/01/2020, there will be a charge of 50 euro.

For bookings cancelled between 01/02/2020 and 24/02/202020% of the full amount will be charged.

For bookings cancelled from 25/2/2020 onwards, 50 euro will be refunded.

General conditions of Entry: 


1.       ENTRY 

1.1.    By submitting your application, you are agreeing to enter the Event and agree to abide by these Conditions of Entry, the Event Conditions and any instructions given to you by the organizers and officials of the Event. 

1.2.    Where you are provided with an electronic chip by us to record your time, this should be used in accordance with the instruction.

1.3.    Where you are provided with an electronic chip, you will collect it at the event's registration offices, at a period two days prior the event.

1.4.    Participants in the Event are subject to the rules of the IAAF and AIMS. 


2.       EVENT SAFETY 

2.1.    At all times during the Event you must adhere to all instructions given by the Event officials. 

2.2.    Participation in the Event is personal to you; you are strictly prohibited from swapping, selling or transferring or offering to sell, swap or transfer the place in the Event or allowing any other person to wear the Event number. Any breach of this Condition shall render the entry void. If you are found to be in breach of this Condition, we reserve the right to exclude you from participation in future Events.

2.3.    You are not permitted to use the following items in the Event: -

2.3.1.  any wheeled device (subject to Condition 2.5); 

2.3.2.  any artificial aid; 

2.3.3.  any pets or animals; or 

2.3.4.  any other item that could potentially inhibit the flow or safety of other participants or which we, in our reasonable opinion, deem may cause danger or risk of danger to you or other participants. 

2.4.    You warrant to us that you will be on the Event Date, sufficiently fit and healthy to participate in the Event unaided and in accordance with the Agreement. If you are in any doubt, we recommend that you seek medical advice. 


3.1.    We reserve the right to refuse entry to the Event or to ask you to cease participation if: 

3.1.1.  You fail to follow instructions given by Event officials; 

3.1.2.  You attempt to participate in the Event in a manner that we, acting reasonably, believe: - may cause injury to you or another participant; may damage or harm the environment; in our opinion is likely to cause offense; or otherwise causes a risk or potential risk to health and safety including any failure, in whole or in part, to comply with the restrictions in Condition 2; 

3.1.3.  In our opinion you are unfit to participate in the Event due to: - the consumption or use of alcohol or drugs; an injury or illness; or 

3.1.4.  You fail to arrive at the start location at the specified time; or 

3.1.5.  You are unable to make sufficient progress in the Event to allow you to complete the event in line with timelines set by Event officials. Competitors will only be eligible for a medal and to feature in the results in they complete the course before the official cut off time which is currently 13.30 for the Marathon Race and 15:30 for the rest of races on the day of the Event (subject to variation at the organizers' discretion). 

3.2.    If, in accordance with Condition 3.1, you are refused entry to the Event or we ask you to cease participation in the Event, you must remove your runner's identification number and electronic chip and return them to an Event official. 

4.       GENERAL 

Merchandise purchased from the event's website, will be available for collection at the event's registration offices two days before the scheduled event date (registration days). 

4.1.    If there is a conflict or inconsistency between any provision contained in the body of these Conditions of Entry and any provision contained in the Event Conditions, except where provided to the contrary in the latter, the Event Conditions prevail to the extent of the conflict or inconsistency. 

4.2.    The Agreement shall be governed by Cyprus law, and the parties submit to the exclusive jurisdiction of the Cyprus courts. 

4.3.    If any provision of the Agreement is invalid or unenforceable, in whole or in part, the validity of the remainder shall not be affected. 

4.4.    The Agreement does not create, confer or purport to confer any benefit or right enforceable by any person not party to it. 


5.       Merchandise 

5.1.    If you are not completely satisfied with your purchase, you can cancel your order by simply notifying us by email within 14 days from the date you received the items. 

5.2.    Shipping expenses regarding the return of goods should be paid by the customer. For your protection, we recommend that you use a recorded-delivery service. Please note that you will be responsible for the costs of returning the goods to us unless we delivered the item to you in error, or if the item is faulty. Please package the relevant item securely in at least the packaging it was received and send it to us with a copy of your invoice so that we receive it within fourteen working days of the day after the date that the item was delivered to you. 

5.3.    We can only accept the return of opened items if they are faulty. 

5.4.    Goods are offered subject to being unsold. In the event of non-availability of goods, we reserve the right to rescind the contract. 

5.5.    Prices and manufacturers specifications are subject to change without notice. Minor specification variations do not entitle the purchaser to rescind the contract. 

5.6.    Claims for damaged goods must notify within 24 hours of receipt, please inspect goods immediately.

5.7.    For suitability of goods please contact the manufacturer. 

5.8.    We do not deliver to P.O. Box numbers.

5.9.    The company policy is to dispatch goods within 48 hours of receiving your order, however this can vary subject to availability of stock. Times quoted are made in good faith but shall not be binding. OPAP Limassol Marathon GSO cannot accept responsibility for transport delays causing late delivery.

5.10. Late delivery does not entitle you to refuse or cancel the order.

5.11. Whilst all reasonable endeavors have been made to check the accuracy of the information contained within this site, OPAP Limassol Marathon GSO does not warrant the accuracy of the information contained herein. Further, OPAP Limassol Marathon GSO or any other associated company or companies will not be liable for any direct, indirect or consequential loss arising from the use of the information and material contained within this website or any other site which the user may access through this website. Further, OPAP Limassol Marathon GSO or any associated company or companies will not be liable for any direct, indirect or consequential loss arising due to the users’ access to any other providers, operators, organizations or persons referred to directly or indirectly within this website.

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